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Client Support

InfoPower provides on-going support of both the application software and Oracle's relational database.  Support is an integral component of our Internet-based clients, but support is also available to clients running InfoPower applications on networks at their business location.

Clients are encouraged to contract InfoPower directly for support services.  InfoPower, being the software manufacturer, has the best knowledge base for resolution of program issues, enhancement requirements and user database support.

Key Benefits

bulletHot Line helpdesk for questions about the InfoPower application.
bulletUpdates to InfoPower's application that evolve through releases of new features.
bulletMicrosoft operating system and Oracle's RDBMS database maintenance.
bulletData backup and off-site storage of customer's database.

J-Initiator Downloads

InfoPower provides layers of security for On-Line clients using Oracle's J-Initiator.  To provide a secure connection (with data encryption) the J-Initiator must be resident on your personal computer  To setup Microsoft Windows 95/98/ 2000/XP Operating Systems with the J-Initiator, click the button below to download and install the J-Initiator. 

J-Initiator XP Version

The J-initiator is not necessary for MAC users.

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InfoPower is a Member of LIMA (Licensing Industry Merchandisers' Association) 

Send mail to info@infopower.cc with questions or comments about this web site.
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